Behavioral health provider resources
Access tools, resources, and network support designed to reduce administrative burden and help you stay focused on patient care.
Your expertise deserves the right support
Spend more time providing care and less time on workflows. Carelon helps simplify the administrative and system processes that come with delivering behavioral health care, so you can move through required steps with less effort and more consistency.
Through one of the nation’s largest behavioral health networks, we support whole-person care that considers the full range of your patients’ needs. With more than 40 years of experience and 60 million members supported, we bring the scale and expertise to help you provide care more effectively.
Provider portal access
Use the links below to manage claims, verify eligibility, access reference materials, and find credentialing or enrollment support.
Behavioral health digital front door (Availity)
Check patient eligibility, submit authorization requests, track claim status, request to join our network, and more.
ProviderConnect and eServices (non-Availity access)
Submit authorization requests, check claims and eligibility status, contact provider customer service, and update provider records.
To register for portal access or find additional technical support, visit our digital front door overview page .
Looking for something else?
Forms and other helpful resources
Find materials to support your clinical and administrative needs.
Employee Assistance Program (EAP) support
Access forms, resources, and information for Carelon Wellbeing (EAP).
Join the Carelon network
Connect with more patients and get the support you need to simplify day-to-day care. With evidence-based guidelines, streamlined prior authorization, and clear workflows, Carelon helps your practice be more sustainable and effective.
Already a care provider?
We’re here to help. Connect with us to get support for delivering integrated, high-quality care.