Provider portals
Are you a member or patient? Access services for members and patients.
Sign in to the right portal for your needs
Select the service category that best matches your need, and we’ll direct you to the right portal.
Behavioral health
Portal access:
To access our online services, care providers must first obtain a user ID and register with Availity .
For additional information and support, visit our digital front door overview page .
Carelon behavioral health digital front door (Availity)
Check participant eligibility, submit authorization requests, track claim status, and request to join our network.
ProviderConnect and eServices (non-Availity access)
Submit authorization requests, check claims and eligibility status, contact provider customer service, and update provider records.
Medical benefits management
Post-acute provider portal
Submit or check the status of prior authorization requests for home health, DMEPOS, PAC-IM, SDoH, and wound care services.
Specialty care provider portal
Specialty care providers can submit a new case for prior authorization or check the status of an existing case.
MBM clinical guidelines and pathways
Access our clinical appropriateness guidelines and cancer treatment pathways.
Learn about important updates and discover new resources for care providers.
News and updates about prior authorization
Visit Provider Connections for prior authorization portal updates and tips.
Explore all MBM provider content.
Palliative care provider portal
Access the PDF referral form
EpicCare Link
Quickly and easily refer a patient or securely access information and updates about your patients’ treatment.
Explore all palliative care provider content.
Pharmacy benefit management
Surescripts®
Submit an electronic prior authorization through your existing EHR/EMR system or through Surescripts.
CoverMyMeds®
Submit an electronic prior authorization through your existing EHR/EMR system or through CoverMyMeds.
CenterX®
Submit an electronic prior authorization through your existing EPIC EMR account.
Explore all pharmacy provider content.
Looking for something else?
Browse the pages below for additional information.
Forms
Access forms to support your patients and office.